Banco Sabadell is taking a significant stride towards universal financial accessibility in Spain by implementing the innovative NaviLens code system across its offices and ATMs. This initiative marks a pioneering effort to empower individuals with visual disabilities, ensuring a more autonomous and inclusive banking experience.
The Power of NaviLens Technology
NaviLens introduces a revolutionary visual code system, distinct from traditional QR codes, specifically engineered for enhanced accessibility. These colored codes can be detected and read by a dedicated mobile application from distances up to 20 meters, even with the device in motion and without requiring precise focus. This advanced capability allows the app to interpret embedded information, providing users with crucial details through audio descriptions, pictograms, or sign language videos, effectively dismantling communication barriers for diverse sensory needs.
Fostering Autonomous Banking for All
The integration of NaviLens enables visually impaired clients to navigate Banco Sabadell's branches and self-service terminals with unprecedented ease. Customers can independently locate key services, identify specific areas within an office, and access vital information without the need for direct assistance. According to Robert Durán, this implementation positions Banco Sabadell as a leader in offering universal access to financial services, solidifying its commitment to social inclusion. This cutting-edge technology complements the bank's existing suite of accessibility features, which includes Braille cards, high-contrast visuals, accessible digital platforms, and specialized customer support, creating a truly inclusive banking environment across all channels.
